B-PARTS AUTOPARTS LLC Privacy Policy

1) INFORMATION WE COLLECT FROM YOU

When you access our Website, we may collect personal information directly from you, such as when you register for an account or order products. We may also collect personal information from third parties (such as social networks, platform providers, payment processors, data providers, and operators of certain third-party services that we use), as well as automatically collect or derive personal information about your use related to the use of our Websites. The information we collect varies depending upon the circumstances and the Services you use. In some cases (such as where required by law), we ask for your consent, or give you certain privacy choices as described in this Privacy Policy, regarding our collection, use, and disclosure of certain personal information.

• Information We Collect Directly. We may collect personal information directly from you, including:

• • a. Registration, profile, and subscription information: to access and use certain of our Services, you must activate, subscribe to, and/or register for an account by providing us with certain required information, which may include your name, a username, password, email, and other contact information. We may collect personal information such as your name, email address, phone number, address, and other contact information; date of purchase; billing information and subscription details and history. We may also ask you or allow you to submit certain additional optional information, which may include your phone number, location, preferences, information about other approved drivers of your vehicle, demographic information, and other profile information.

  • b. Purchases and payments information: if you purchase products from us, such as information related to your order, which may include name, billing and shipping address, and payment details. We may work with external payment processors and fulfillment partners to process these payments.

  • c. Communications and support: if you contact us by email, mail, phone, chat or otherwise regarding the Services, we collect and maintain a record of your contact details, communications, and our responses. If you call us, we may also record calls and maintain logs and records of those calls.

  • d. Inquiries and requests: we also collect personal information when you submit information to or request information from us or sign up for marketing and communications from us. The information we may collect includes your name, contact information, location, vehicle parts of interest, current vehicle, and other information.

2) INFORMATION DERIVED OR COLLECTED AUTOMATICALLY.

We may derive or automatically collect information, including personal information related to you or your use of our Services.

• Browsing and usage data: we may collect personal information automatically (e.g., via cookies and pixel tags) about how you use and interact with our Website, such as IP address, app identifier, advertising ID, location information, browser type, device type, domain name, the website that led you to our Website, the website to which you go after leaving our Services, the dates and times you access our Services, and the links you click and your other activities within the Services. We may also use pixels in HTML emails to understand if individuals read the emails we send to them. We also may collect geolocation information through our Websites, or derive your location based upon your device IP address. In addition, we may derive certain insights about you based on this and other personal information we have collected about you.

3) PURPOSES OF USE AND PROCESSING OF PERSONAL INFORMATION

While the purposes for which we may process personal information will vary depending upon the circumstances, in general, B-Parts collects, uses, discloses, and otherwise process personal information we collect as set forth below or otherwise directed or authorized by you:

• Providing our Services and related support: to provide and maintain our Services; to authenticate users; to perform technical operations, such as updating software; to provide and communicate with you about our Websites, Services, vehicle parts and other products; to respond to your requests; to administer events that you participate in; to fulfill your orders and process your payments; to provide technical support; and for other customer service and support purposes.

• To fulfill orders as part of our Services. we may share ordering information and all information necessary with our third-party partners to fulfill your orders on our Website and ensure your orders are delivered to the proper location.

• Research and analytics: to better understand how users access and use our Website and other products and the Services, for other research and analytical purposes, such as to evaluate and improve our Website and business operations, develop new features, products, or services, for quality and training purposes, and to otherwise improve our Services and user experiences.

• Communicating with you: to provide you with the information or services that you have requested; to communicate with you about your use of our Services; to respond to your inquiries; to administer surveys and questionnaires, such as for market research or user satisfaction purposes; and for other customer service purposes.

• Personalizing content and experiences: to personalize content for you, to offer location customization and personalized help and instructions, and to otherwise personalize your experiences.

• Advertising, marketing and promotional purposes: to contact you about our products or services or send you newsletters, offers, or other information we think may interest you; to administer promotions and contests; to reach you with more relevant ads; and to measure and improve our advertising and marketing campaigns.

• Supporting our general business operations: relating to audits and assessments of our business operations, security controls, financial controls, compliance with legal obligation, and otherwise relating to the administration of our general business, accounting, record keeping, and legal functions.

• Planning and implementing business transactions: in order to plan and implement an actual or contemplated merger, acquisition, financing, sale, bankruptcy, or restructuring of all or part our business or assets.

• Securing and protecting our assets and rights: to protect our business operations, secure our network and information technology, assets, and services; to prevent and detect fraud, unauthorized activities, access, and other misconduct; where we believe necessary to investigate, prevent, or take action regarding suspected violations of our Terms and other agreements, as well as fraud, illegal activities, and other situations involving potential threats to the rights or safety of any person or third party.

• Complying with legal obligations: to comply with the law or legal proceedings. For example, we may disclose information in response to subpoenas, court orders, and other lawful requests by regulators and law enforcement, including responding to national security or law enforcement disclosure requirements.

4) DISCLOSURE OF PERSONAL INFORMATION

We may disclose personal information for the purposes set out above, in Section 3 Purposes of Use and Processing of Personal Information, such as where reasonably necessary to provide, secure, and improve our products and Services, to reach users with more relevant information and offers, for warranty and safety purposes, to protect our rights and the rights of others, to comply with our legal and regulatory options, to make available third-party offers you may be interested in, to carry out your requests, and as otherwise authorized or directed by you. In accordance with these purposes, personal information may be disclosed to the following type of third parties:

Affiliates, Vendors, and Providers. We may share or disclose personal information to our vendors and others who we work with to make certain services available, such as:

• Affiliates and subsidiaries: we may share your personal information with our affiliate and subsidiary companies, who may use and disclose your personal information in accordance with this Privacy Policy.

• Vendors and service providers: we may disclose personal information to our third-party vendors, service providers, contractors, or agents who process such data in order to provide services to us or to perform functions on our behalf.

• Third-party services and providers: some of the Services we make available to you may be provided or supported by third parties (e.g., third parties that may fulfill automotive part orders), who may collect and receive personal information about you as part of their provision service or in order to respond to a request you make via the Services such as ordering a product from our Website.

• Third Parties. We may share personal information with dealers and other select third parties, for marketing, research and analytics purposes.

• Marketing and advertising partners: we may share your personal information with third parties that provide advertising, campaign measurement, analytics, and related services to us. These third parties may receive or access usage data, and other personal information in order to help us better reach individuals with relevant ads and measure our ad campaigns, or to better understand how individuals interact with our Websites and Services.

6) AGGREGATE AND NON-IDENTIFIABLE INFORMATION

We may collect, use, and disclose aggregate, anonymous, and other non-identifiable data about users for marketing, advertising, research, compliance, or other purposes. Where we use, disclose, or process de-identified data (data that is no longer reasonably linked or linkable to an identified or identifiable natural person, household, or personal device), we will maintain and use the information in de-identified form and not to attempt to reidentify the information, except as permitted by applicable privacy laws (such as to confirm whether our de-identification processes are reasonable and adequate).

7) COOKIES, ANALYTICS AND TARGETED ADVERTISING

We and our third-party providers use cookies, clear GIFs/pixel tags, JavaScript, local storage, log files, and other mechanisms in connection with our Website and Services, in order to, for example, understand how our Services are used, track bugs and errors, provide operate, enable and improve our Services, verify account credentials, enable logins, track sessions, personalize content, prevent fraud, and protect and secure our Services, as well as for targeted marketing, advertising, and analytics purposes.

Cookies. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Services, while others are used to enable a faster log-in process or to allow us to track your activities while using our Services. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Some of the Services may not work properly if you disable cookies.

Clear GIFs. Clear GIFs (also referred to as pixel tags and web beacons) are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs in connection with our Services and our marketing and advertising campaigns to, among other things, track the activities users of our Services, help us manage content, compile usage reports, and to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.

Third-Party Analytics. Some of the analytics tools we use may be provided by third-party analytics companies. For example, we use Google Analytics (more info: privacy and opt-out) to evaluate use of our Websites and Services, and to help us understand and improve our Services and our marketing and advertising campaigns. These entities may use cookies and other tracking technologies, such as web beacons or local storage objects, to perform their services.

Targeted Advertising. We may work with third-party ad networks, channel partners, measurement services, and others (“third-party ad companies”) to personalize content and advertising on our Services, and to manage our advertising on third-party sites, mobile apps, and online services. We and these third-party ad companies may use cookies, pixels tags, and other tools to collect activity information, IP address, device ID, advertising IDs, and other identifiers, and location information within our Services (as well as on third-party sites and services). We and these third-party ad companies use this information to provide you more relevant ads and content within our Services and on third-party sites and services, as well as to improve and evaluate the success of such ads and content.

Preferences. You can review or change your preferences for targeted advertising and cookies on our Websites:

• Browser opt out: you can opt out of targeting and most other third-party cookies (other than those that are necessary) on one our Websites by clicking the “Cookie Settings” link in the footer of that Website and reviewing and adjusting your cookie settings. Your preferences are browser specific and website specific. So, you need to set your preferences for each Website that you visit, and if you come back to a Website from a different device or a different browser on the same device, you will need to apply your preferences for that browser or device as well.

8) SECURITY MEASURES

• We have implemented safeguards that are intended to protect the personal information we collect from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private.

You can do this through the following email address: rgpd@b-parts.com. Lastly, note that the availability of your personal data within the scope of the Website’s use implies the acknowledgement and acceptance of the conditions in this Privacy Policy, which is supplemented by its applicable terms of service

9) RIGHTS AND CHOICES

In this section we describe the choices individuals have regarding our collection, use, and handling of their personal information.

Access and Update Information. You may access and update certain of your personal information by accessing and adjusting your account settings. You may also contact us as set forth in Section 13. Contact Us to make an access, correction, or other privacy request. Please note that we may maintain copies of information that you have updated, modified, or deleted, in our business records and in the normal course of our business operations, as permitted or required by applicable law. Your access to or correction of your personal information is subject to applicable legal restrictions and the availability of such information. Further, we may take reasonable steps to verify your identity before granting such access or making corrections.

Marketing Communications. You may opt out of receiving marketing communications from us by emailing us at rgpd@b-parts.com. You may also opt out of email marketing by using the unsubscribe link in any such email we send to you or by unsubscribing on our website. Further, if you have opted into and no longer wish to receive text messages from us you may opt out by texting STOP to cancel future text message (reply HELP for more information or help). Please note that marketing opt-out requests will only remove you from our direct marketing lists. If you would like to opt out of marketing from a dealer or other third party, you must contact them directly to opt out.

Targeted Advertising on Websites. As noted above, you can review and update your cookie preferences on our Websites by clicking the “Cookie Settings” link in the footer of our Websites. You will need to set your preferences for each Website that you visit, and if you come back to a Website from a different device or a different browser on the same device, you will need to apply your preferences for that browser or device as well.

Additional Privacy Information for Certain States. Residents of certain U.S. states (including Virginia) may have additional rights under applicable privacy laws, subject to certain limitations and exceptions. These rights may include:

• Correction: to request that we correct inaccuracies in their personal information, taking into account the nature and purposes of the processing of the personal information.

• Deletion: to request deletion of certain personal information.

• Access: to confirm whether we are processing their personal information and to obtain a copy of their personal information in a portable and, to the extent technically feasible, readily usable format.

• Opt out: to opt out of certain types of processing by us, including:

• • the sale of their personal information.

  • the processing of their personal information for purposes of targeted advertising (i.e., advertising based on personal information obtained over time and across nonaffiliated websites or online applications).

  • the processing of personal information for purposes of making decisions that produce legal or similarly significant effects (if applicable).

• Appeal: appealing our denial of your privacy rights request.

You may submit a request to exercise your applicable privacy rights via email at rgpd@b-parts.com. We will take steps to verify your identity and will process your request by matching the information provided in your request with the information we have in our records. We will respond to your request as required under the applicable privacy law(s). If we deny your request, you may also submit an appeal (if applicable), via email at rgpd@b-parts.com. As noted above, you can also opt out of targeted advertising on our Websites by clicking the “Cookie Settings” link in the footer of our Websites and opting out of targeting cookies and most other cookies (that aren’t necessary to the proper functioning of a Website.

10) SPECIAL NOTICE TO INTERNATIONAL USERS AND CUSTOMERS

As part of a globally operating company, B-Parts may transfer your personal information to the United States and to other jurisdictions where we or our affiliates, suppliers, or service providers have operations. As such, your personal information may be accessed, stored, processed, or subject to law enforcement requests in these jurisdictions, which may not have equivalent privacy laws as in your home jurisdiction. We will take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it, including through appropriate written data processing terms and/or data transfer agreements.

11) CHILDREN

Our Services are not targeted and directed at children under age 16 and we do not knowingly collect any personal information from a child under 16. If you believe we have inadvertently collected personal information about a child, please contact us and we will take steps to delete this information.

12) CHANGES TO THIS PRIVACY POLICY

We encourage you to periodically review this Privacy Policy as we may change our Privacy Policy from time to time, in which case we will post the updated Privacy Policy (with effective date) on our Websites or within the Services. If we make any changes to this Privacy Policy that materially affect our practices with regard to the personal information we have previously collected from you, we will endeavor to provide you with notice in advance of such change, such as posting notice through our Website or Services or notifying you at your email address of record.

13) CONTACT US

If you have any questions about this Privacy Policy or our privacy practices, please contact us via email at rgpd@b-parts.com.